Thank you, Tim! Yes, it’s exactly the same business name. So, is it highly possible this could happen, even if the other business is in Nebraska and we're in Oregon?Hi! Maybe Google ads aren't properly optimized without area exclusions?! Then, obviously, the brand name search could lead to Google showing the other business if the names are similar. How similar are their names?
But it all happened in one day, we received five calls. The business isn’t related to ours at all; it just happens that we have a similar business name.It could be because of a few reasons maybe the businesses with similar names are sharing contact info online or there's some confusion with search results. Sometimes, even if you’re not actively marketing there, Google or other platforms can show results that overlap.