I manage a GBP for a general contractor. Somehow their category got changed from gen con to gambling house, and their address got changed to another state. I'm guessing some nefarious competitors suggested edits that got approved.
We appealed. We won. It was reinstated. Then quickly suspended again.
We appealed. We won. It was reinstated, but the category still showed gambling house and it still showed the out of state address.
I changed the category and address back to the correct one. Once I hit that save button, the profile was immediately suspended again.
I went to schedule a meeting with a Google small business advisor but on their schedule screen it says "we can't help with suspensions, troubleshooting, or google business profile verification."
I have nowhere else to turn. I have heard that contact Google to talk about paid ads will get you on with a Google rep for free and you can get the problem fixed that way.
I would love some feedback/advice pretty please. Desperate at this point. Thanks for reading this.
We appealed. We won. It was reinstated. Then quickly suspended again.
We appealed. We won. It was reinstated, but the category still showed gambling house and it still showed the out of state address.
I changed the category and address back to the correct one. Once I hit that save button, the profile was immediately suspended again.
I went to schedule a meeting with a Google small business advisor but on their schedule screen it says "we can't help with suspensions, troubleshooting, or google business profile verification."
I have nowhere else to turn. I have heard that contact Google to talk about paid ads will get you on with a Google rep for free and you can get the problem fixed that way.
I would love some feedback/advice pretty please. Desperate at this point. Thanks for reading this.
